Privacy Policy – PYM & GILL Appliance Repairs

At PYM & GILL, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following personal data:

Your name

Contact details (address, phone number, email)

Appliance and service details

Any relevant communication history

2. Why We Collect Your Data

We collect this information to:

Schedule and manage repair jobs

Issue invoices and receipts

Provide customer support

Keep a record of services provided

3. How We Store and Protect Your Data

Your data is securely stored in our internal records and invoicing system. We take reasonable measures to keep it safe and prevent unauthorized access.

4. Sharing of Information

We do not share your personal information with third parties, except where required by law or for essential business services (e.g. accountants, payment providers).

5. Your Rights

You have the right to:

Request a copy of your personal data

Ask for incorrect data to be corrected

Request that we delete your data (unless we are legally required to keep it)

6. Contact

To request access to your information or ask questions about this policy, contact:

PYM & GILL Appliance Repairs
Barry Gill (Sole Trader)
Email: repairs@pymgill.co.uk
Phone: 07304 379 868